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Staff Bios for Service Plus AC & Heating

Dana CaytonDana Cayton

Dana was born and raised here in Orlando, Florida, and graduated from Apopka High School. She attended Valencia Community College before finding employment at a small criminal defense law firm in Winter Park.

She was employed at Kirkconnell, Lindsey, Snure & Yates for just under 14 years as a Legal Secretary before helping start Service Plus, AC & Heating with her husband, Jimmy, in 2007.

Dana serves as the Office Manager and is usually the voice you’ll hear when you call in for service. Customers always say how nice Dana is, and it’s not an act. Dana really is one of the nicest people you’ll ever meet.


James CaytonJames Cayton

James was born in California and raised in the Florida Panhandle. He joined the US Navy where he served as an Air Traffic Controller for several years. James initially pursued a career as an Automotive Technician after leaving the Navy, where he became an ASE Certified Auto Technician.

Eventually, the call to enter the Heating and Air Conditioning trade won out, as he comes from a family of HVAC tradesman… both his father and brother work in the trade. After working as an HVAC technician for many years, James earned his Florida contractors license and soon after decided to start Service Plus, AC & Heating, with his wife Dana.

James serves as the Operations Manager, overseeing the day to day business operations while also still working in the field. It was, and still is, his desire to provide for his family and his employees, while at the same time providing superior quality and craftsmanship to the company’s clients.


GretchenGretchen Saybe

Gretchen was born in New Jersey and raised in Pennsylvania. She worked at a warehouse in Pennsylvania but always had interest in business. Moving to Florida helped her find her ideal job in her career path working for Service Plus A/C and Heating.

Gretchen serves as the office assistant and is usually the other voice you would hear on the phone when calling us. Her desire to provide for her son motivates her to move up in the business while providing great customer service for our clients.


JulesJules Cayton

Jules was born in Orange Park and raised here in Casselberry, Florida. She graduated from Altamonte Christian School and is currently attending Southeastern University as an English and Intercultural Studies major. Her career goal is to teach English as a second language.

Being the child of Jimmy and Dana, Jules has seen first-hand the amount of work it takes to run a small business. She is now working for Service Plus as an office assistant, as well as an author for the blog on our website.


If you are looking for an air conditioning or heating expert in the Central Florida area then please call 321-277-4408 or complete our online request form.

 

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